转载来源:http://www.iaf.nu/articles/Study_into_the_value_of_ISO_9001_/279
由联合国工业发展组织(UNIDO)、ISI和IAF进行的联合研究结果表明,实施经认可的ISO9001认证对获证组织和他们的客户都带产生了积极结果,并最终对经济本身起了正面作用。研究集中在亚洲地区,涉及调查、采购商访谈和获证组织访问。
关键的发现包括:
经济收益
• 对实施认可的质量管理体系认证有明显的实证经济收益。
ISO 9001的可信度
• 总体上,这一区域对认可的ISO9001认证的看法是积极的。
积极的采购商看法
• 采购商确认,他们对于获得认证的供应商表现满意,总体上比未认证的供应商好很多。
UNIDO网站上可以下载报告。
The results of a joint study, carried out by UNIDO, ISO and IAF, show that the implementation of accredited certification to ISO 9001 brings positive results both to certified organisations and their customers, and ultimately to the economies themselves. The study focused on the Asian region and involved a survey, interviews with purchasers, and visits to certified organisations.
The key findings include:
Economic benefits
• There are clear empirical economic benefits to the implementation of accredited certified quality management systems.
Credibility of ISO 9001
• In general, the perception of accredited certification to ISO 9001 in the region is positive.
Positive purchaser perceptions
• Purchasers confirmed that they were satisfied with the performance of ISO 9001 certified suppliers, and in general performed better or 'much better' than non-certified suppliers.
A full copy of the report is available from the UNIDO website.